Negotiating with Tough Customers
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Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either.
Isbn / Product Code - 9788184959178
Dimensions - 20 x 14 x 4 cm
Printed Pages - 239
Format - Paperback
Year Of Publication - 2016
Publisher - Jaico
Author - Steve Reilly